SHIPPING & DELIVERY POLICY

 

Last updated August 01, 2023

 

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms:

TERMS AND CONDITIONS.

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

 

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

 

Shipping Fees

 

We offer shipping at the following rates:

 

Shipping Method   Shipping Fee

 

Standard 

5-7 business days     $5

 

Express 

1-3 business days     $10

 

International    

Varies based             $15 

on location 

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more informa refer to our Terms.

 

Shipping time does not include processing time. Our items are custom and hand made.

 

DO YOU DELIVER INTERNATIONALLY?

 

We offer worldwide shipping. Free shipping is not valid on international orders.

 

Please note, we may be subject to various rules and restrictions in relation to some international deli additional taxes and duties over which we have no control. If such cases apply, you are responsible fi applicable to the country where you live and will be responsible for any such additional costs or taxes

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

 

Shipping time only includes business days

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

 

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for

 

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

 

QUESTIONS ABOUT RETURNS?

 

If you have questions about returns, please review our Return Policy: RETURN POLICY.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If you have any further questions or comments, you may contact us by:

 

Email: kleossolshoppe@gmail.com